State Farm® Insurance Agent Dean Berube
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
IssYo GurlYulie
August 16, 2024
5
out of
5
rating by IssYo GurlYulie
"Abby was amazing!! I had no clue what I was doing and she explained everything thoroughly to me she was such a big help!! I hope im able to get her again she was so informative and gave me multiple options I just wanna give her a big thanks again."
We responded:
"I LOVE IT! I appreciate you taking the time to leave this review for Abby! I will show her it immediately! Thank you for your business! Dean Berube"
cindy Mullins
August 6, 2024
1
out of
5
rating by cindy Mullins
"WARNING!!!! DO NOT purchase State Farm Insurance through Dean Berube in Arlington, TX. This man has taken advantage of my 87-year-old mother for years. She was paying over $400 for a small townhome and car which she hadn’t driven for years. When I tried to cancel her policy (as her financial power of attorney), he would not allow me to do so. I am a 65-year-old woman and have never experienced this disservice he has given my mother. He will overcharge the elderly if it benefits him. Response to Dean's reply: Hello Dean, I do not question the service you have given my mother. When she lived at her home, she was quite happy with you. However, when I took over her finances in trying to reduce her cost, you questioned me and said you wanted to discuss this with her and would not allow me to make changes on her behalf. If you have recorded communications with me then prove me wrong and I would gladly apologize. For now, I stand behind what I've written 100%, and waited to post this until her house was sold last month. When I called to cancel her insurance with your assistant, the process was very smooth, and I appreciated her help. It would have been great for you to write a letter to my mother showing your appreciation for the years she has supported you and your insurance company. Unfortunately, that did not happen. Lastly, it's sad that you feel the need to threaten me and bring in other family members as well, really!"
We responded:
"Hello Cindy. What a terrible post. You do not deserve a response, but I will for your sake. Unfortunately, your comments are not true and actually quite slanderous in nature. There are 265 Google Reviews about my agency. We have a 4.9 rating. Your 1 star probably caused the solid 5 perfection, but I will survive. I have every last communication with your mother's household. We have provided excellent service throughout your mother's tenure. Come to think of it, I personally drove to your mother's home and jump started her car for her!!! I believe you were there. It was you or your sister. I believe your current demeanor has failed your ability to recall these excellent customer service actions. Just that one effort alone places me in the highest levels of excellence. It is a shame that you cannot reel in your emotions, and they caused you to do these harmful posts. If I am thinking about the correct household, I believe you have a sister and you two do not see to see eye to eye on everything. I understand this entire perspective better now. Please understand that we do not set the rates! We do not pick the coverage's either. There were discussions of different coverage options and you declined. These 2 most basic facts alone diminish your combative post, and is consider libel and slanderous. I am going to consider my options on how I chose the appropriate remedy to this nonsense. You have a right to vent to anyone about anything you desire, it simply needs to be the truth, and this is far from such. We have always communicated openly, kindly, and honestly with you. We have excellent customer reviews! My agency is in its 12th year, and our ratings our exceptional! There is not a more active agent than I, and I am certain I can have a 1000 people agree to such. Luckily, my customers know exactly who I am and how I run my agency. At this time, I would encourage you to seek counsel advice for this chosen path. Regards, Dean Berube"
Jim Kolm
July 19, 2024
5
out of
5
rating by Jim Kolm
"Abby has got to be one of the nicest people alive. Every question was answered with no hesitation..."
We responded:
"What an amazing post and you're right! Abby is a special kind of special! We appreciate your kind words and thank you for your business! Dean Berube"
Andrew Livingston
July 5, 2024
5
out of
5
rating by Andrew Livingston
"Abigail was great, patient and informative"
We responded:
"Hey Andrew! Thanks for taking the time to give Abby a shout out! We appreciate it! Thanks for your business! Dean"
Brandon Viera
July 4, 2024
5
out of
5
rating by Brandon Viera
"Great prices for teen insurance!!! 100% recommended if you are a student with great qualifications."
We responded:
"Thanks Brandon! We appreciate your business! Dean Berube"
Patti Ouart
June 18, 2024
5
out of
5
rating by Patti Ouart
"A big thank you to Dean Berube - State Farm Agent for helping our family lower our auto insurance & better suit our needs for our home insurance policy! Abby, his office associate, is a ROCKSTAR!!! She was so helpful & prompt in gathering information, answering all of our questions, allowing me to vents, being so kind & understanding, and so much more! Excellent customer service!!! Dean knows his stuff… hence the reason he calls himself The DEAN of Insurance! 😎"
We responded:
"Ha ha! Abby and I love this. We are so grateful you reached out to us! We know you could have chose a better looking agent but not a better dancer, and that means something! We appreciate you! Dean"
Harsha Deep Nangineni
June 14, 2024
5
out of
5
rating by Harsha Deep Nangineni
"I had a great experience, and especially Abby has been very helpful in choosing the policy and has been very cooperative through out the discussion."
We responded:
"Thank you Harsha for taking the time to leave your review! We strive to be the differentiator when it comes to insurance and actual having a personal insurance agency. We are grateful that you chose our agency, and always welcome your friends and family! Dean Berube"
Zepheia Dews
May 28, 2024
5
out of
5
rating by Zepheia Dews
""Hands down" Rosario #1 seasoned,skilled expedient,professional,relational, she provides impeccable timing assisting each customer. and goes above and beyond the call of duty . I highly recommend Dean Berube state farm. Thank you for all that you do. " ALL STAR" #qualityaffordable."
We responded:
"Thank you Zepheia for a great review! You're right! Rosario has been with my agency for over a decade and is a vital part of my team! Thanks for your continued business! Dean Berube"
Daniel Clark
May 28, 2024
5
out of
5
rating by Daniel Clark
"Staff is excellent !"
We responded:
"Hey Daniel! Thanks for the 5 star review sir! We appreciate your business! Dean Berube"
Q R
May 10, 2024
5
out of
5
rating by Q R
"Alina was great in helping me with all my insurance information I needed! :) well recommended for State Farm they great company fast and easy!"
We responded:
"Thank you QR! We appreciate you! Alina has been on our team for years, and she is spectacular!! We love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
Brenda Villagomez
May 8, 2024
5
out of
5
rating by Brenda Villagomez
"I definitely recommend State Farm, my insurance agent Abby was very knowledgeable and helpful. The process was super fast and resulted with me being quoted a more affordable insurance policy than what I was originally paying elsewhere. I made the switch and feel great about it. Thank you!"
We responded:
"Thank you Brenda! We appreciate you! Abby is our newest team member, and she is fantastic!! We love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
cekarito contreras
May 7, 2024
5
out of
5
rating by cekarito contreras
"Excellent customer service, I have the best experience talking with Abby !!"
We responded:
"Mr. Contreras! Thank you for your business! Abby is my newest team member and she brings a fresh disposition to my team. She also mentioned to me that she had a great call with you. Thanks again, Dean Berube"
Nessa Bersosa
May 5, 2024
5
out of
5
rating by Nessa Bersosa
"Abby was very helpful throughout the entire process. I would definitely recommend her and this location to friends/family!"
We responded:
"Thank you Nessa! Abby is my newest team member! We hit the lottery adding her to the team! We appreciate you! Dean Berube"
Ruth Gonzalez
May 1, 2024
5
out of
5
rating by Ruth Gonzalez
"Alina was so helpful and made the process very easy. I also loved that I spoke to real people. Thank you"
We responded:
"Thank you Ruth! To sum it up, we are the real deal! We are truly grateful to serve your household. Dean "
Haylee Merrill
April 30, 2024
5
out of
5
rating by Haylee Merrill
"It was very easy to add a car to our current insurance plan. I asked many questions and Alina was very attentive and answered every question I had very quickly. We were able to text for the conversation so I could do all of this while I was at work and didn't have to find time to take off."
We responded:
"We love this Haylee! Thank you for entrusting us with your insurance needs! Dean"
Josue Estrada
April 23, 2024
5
out of
5
rating by Josue Estrada
"Abby was so friendly and helpful getting us the best quote and policy for both our home and vehicles. Made the switch fast and easy."
We responded:
"Hey Josue! Thanks for your business! Abby is our newest team member, and she is going to be fantastic!! We love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
David Alvarez
April 22, 2024
5
out of
5
rating by David Alvarez
"Abby made the transition to my new agent and policy very easy. Great communication and overall a great experience!"
We responded:
"Hey David! Thanks for the kind words for Abby! She is going to love it and we love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
Jessica Mendoza
April 19, 2024
5
out of
5
rating by Jessica Mendoza
"Teresa was amazing! She made everything so clear and I was able to get my policy started today. Thank you so much!"
We responded:
"Hey Jessica! Thanks for the thoughtful review for Teresa! She is going to love it and we love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
Mandy Boyd
April 12, 2024
5
out of
5
rating by Mandy Boyd
"Alina was super helpful, friendly and saved us a lot!"
We responded:
"Hey Mandy! Thanks for the kind words. We love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
Saugat Chhetri
April 2, 2024
5
out of
5
rating by Saugat Chhetri
"Alina is the best she was very calm and was very polite .I am a student so she gave me whats best for me. Thank you so much Alina for your service."
We responded:
"Thank you Saugat! We love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
Andre Clark
April 2, 2024
5
out of
5
rating by Andre Clark
"Very informative, Fast service and great price"
We responded:
"Hey Andre! Thanks for taking the time to leave us a review! We love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
Michelle Walker
March 25, 2024
5
out of
5
rating by Michelle Walker
"Excellent Customer Service"
We responded:
"Hi Michelle! Thanks for your positive feedback! We love helping our insureds upgrade as well as save on their Texas home and auto insurance! Thank you for your business! Dean of Dean Berube Insurance Agency, Inc."
Darin Brezeale
March 12, 2024
5
out of
5
rating by Darin Brezeale
"I had used State Farm in the past but switched to get a cheaper rate. Things didn't work out with the new company, so after a year I am returning to State Farm. I assume I could get the same rate from any State Farm agent, but I chose Dean Benrubi's agency again because Alina Ortiz works there. Not only is she extremely responsive, but she is also so pleasant to deal with."
We responded:
"Hey Darin! Welcome back! We understand that people tend to shop by price, but almost every time we discover that when we think the grass is greener, it is only weeds! Thank you for your business! Lastly, you're correct! Alina is absolutely fantastic! All of my girls are! The have all been with me a minimum of 5.5 years and up to my agency inception. That is so rare in today's world. I am majorly blessed, and my agency benefits and excels because of their blessings to my agency. Thank you for taking the time to leave a kind response! Dean Berube"
Marianne Watkins
March 7, 2024
5
out of
5
rating by Marianne Watkins
"Teresa was friendly and helpful!!"
We responded:
"Thanks Marianne! You're right! Teresa is fantastic! Thank you for your Google review and your business! Dean Berube"
Deborah Jones
February 20, 2024
5
out of
5
rating by Deborah Jones
"Love everything about this agency! Dean and Teresa really take the time to get to know you and write policies that are tailored to your individual needs. I’m so happy that I switched."
We responded:
"Mrs. Jones! What a great convo! I sincerely appreciate you spending some time with me today. Good stuff. Thanks for trusting in our agency! Dean"